Shabnam Goli, PhD
Transforming Training Workflows with User-Centered Research
This project applied user research to optimize training workflows at a government agency. Mixed methods research, including user feedback sessions and iterative design, was used to identify inefficiencies in existing processes. Through data-driven insights, workflows were streamlined using Power Automate, reducing approval times and improving user satisfaction
User Research for Equitable & Accessible Music Learning
This project used user-centered research to redesign the World Music course for equitable outcomes, accessibility and engagement. Through surveys, faculty interviews, and performance analysis, the course was transformed into an interactive, inclusive experience, adhering to WCAG standards and UDL principles. This course is delivered on Folsom Lake College's Canvas.
Equity-Driven Curriculum Research
This research project analyzed systemic equity gaps in community college curricula. Using mixed methods research, including focus groups, interviews, surveys, and data analysis, the project explored student success data and educational outcome gaps for underrepresented groups. Insights informed the design of culturally responsive courses, leading to redesigned syllabi and instructional materials that reflect diverse perspectives and foster inclusivity.
User Research for YouTube Engagement
This project utilized user research methods to optimize fitness content on YouTube. By analyzing audience feedback, engagement metrics, and iterative testing, tailored workout programs were designed to meet user preferences. Mixed methods research, including surveys, data analytics, and A/B testing, informed decisions on video length, format, and accessibility, ensuring an inclusive and engaging experience for a diverse audience.
